Guide: Fix ‘Chromebook Won’t Connect to Hotel WiFi’ Issue

Now and then a Chromebook refuses to connect to the Wi-Fi network in the hotel where you are staying. This can be incredibly annoying if you have to work remotely or want to get in touch with your family. When these connectivity issues arise, there are many solutions you can try. We have listed the most popular and recommend you go through them in the order in which they are listed.

Wi-Fi solutions

If you’re in a hotel and your Chromebook won’t connect to the Wi-Fi network, there are several things you can try with Wi-Fi settings before moving on to other solutions. Let’s see what to do with a quirky Chromebook.

Try to join a different network.

If you are in the lobby and cannot connect to Wi-Fi, you may want to go to your room and try connecting there. The reverse is also true. If you manage to sign in after changing where you are, the problem may be with the network rather than your Chromebook. If you cannot connect to either network, you should move on to the next solution.

Turn WiFi off and on again

Try resetting the Wi-Fi on your Chromebook first.

Delete preferred networks

The next step should be to erase all preferred networks from your Chromebook’s settings. Here’s how to do that.

Reset the router

If the previous two methods have not yielded results, it is a good idea to try resetting the router you are using. To do that, press the Power on the router button. You will likely find it on the rear panel of the device. Wait 30-60 seconds and turn it back on. Wait for the network to be established and try to sign in with your Chromebook again. If the result is negative and you still can’t connect, move on to other solutions.

Restart the Chromebook

Sometimes a Chromebook that hasn’t rebooted in a while can start acting up. In some cases, you may lose the ability to log into the Wi-Fi network. You need to restart your device to rule out minor bugs and overflowing cache as possible causes. Here’s how. Chromebook tablets have a different reboot procedure. The following steps should work for most devices. Some Chromebooks laptops also have special restart procedures. Some may have restart keys. If you have one on your device, press it. If not, check this page’s “Other ways” section to see if your Chromebook needs a particular reboot.

Reset Chrome Settings

Sometimes, poorly configured Chrome settings can cause connection problems. Follow these steps to return your settings to their defaults. Remember that this will not delete your passwords, bookmarks, history and saved files. Follow these steps. Chrome will revert to its default settings and you can then try connecting to the hotel’s Wi-Fi network again.

Factory settings

It might be time for a factory reset if you’ve tried all the conventional methods. However, you should only do this if there is a backup of your device up and synced as a factory reset means all your data will be lost. If you are sure you are not losing anything of value, you can follow these steps to do a factory reset.

Never get stuck offline again.

A stable internet connection is one of the essential requirements for a Chromebook to be fully operational. That is why it is crucial to secure a connection wherever you are. If none of the methods described here help, try reinstalling the operating system or contact Google support.

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