Guide: Fix ‘Division 2 Crashing to Desktop in Windows 10’ Issue
Massive Entertainment enjoyed the success of Tom Clancy’s The Division game. This year, the developer released The Division 2, which takes place a few months after the aftermath of the Washington DC Civil War. Windows 10. While Windows 10 officially supports Division 2, there could be other factors causing the game to crash. Let’s take a look at some possible solutions that will restore balance to your playroom. Let’s start.
1. System requirements
While each game is uniquely developed, most of them have minimal hardware and software system requirements. Check your computer’s configuration to make sure it meets the minimum requirements of The Division 2. Higher is better.
2. Update Windows
GT’s loyal readers know that this is the first and most primary step to fix most bugs or crashes. Press Windows Key + I to open Settings and click Update & Security.
Check for updates and download and install them immediately.
Restart your PC after installing the updates.
3. Update the game
It is also possible that a new update / patch version of the game is available. Most of the time, these updates also include various bug fixes and patches. Check for pending updates for the game.
4. Update graphics
Every graphics card needs drivers to allow your operating system to use the graphics hardware. Maybe there is an update that causes The Division 2 to crash on the desktop. Open Device Manager and search for the name or provider of your graphics card.
Double-click Display adapters to open it and locate the drivers for your graphics card. Right click on it to select Update Driver. Restart the PC if necessary.
5. Change resolution
Several users have found that playing the game in a lower resolution the trickRight-click anywhere on your desktop to select Display Settings. Scroll a bit to find the display resolution. Now the values will differ depending on your configuration, but you must choose a resolution or value that is lower than the current resolution.
Restart the game. If it still doesn’t work, go back to the recommended or previous resolution.
6. Disable Full Screen Optimization
Full screen optimizations can be responsible for game slowdowns and subsequent desktop freezes. Read our guide On how to turn off Full Screen Optimization and see if you should be playing games with that.
7. Uplay settings
There are two settings here that are known to cause The Division 2 to crash on the desktop. In the General tab, disable in-game overlay for supported games and enable Minimize Uplay to system tray when the application window is closed.
Turn off any other overlay, such as the Discord app you’re currently using, to see if that makes a difference. On the other hand, if your game is often minimized instead of crashing, you can turn off the Minimize to drawer option.
8. Download DirectX 11 or 12
Are you using DirectX 12 and Nvidia graphics cards? That’s a known problem where the two don’t play nicely with each other. Nvidia is working on a fix, but until then you’re better off with DirectX 11. Meanwhile, DirectX 12 is backward compatible, which means you can switch between that or previous version with game settings. Microsoft has a simple one guide to check the DirectX version installed on your computer. Download DirectX 11
9. Easy anti-cheat
One of the most common anti-cheat software in the world comes preinstalled with Division 2. However, there is a problem. Some users have discovered that the affinity is set incorrectly. Open Task Manager by right-clicking on the taskbar and find Easy Anti Cheat under the Details tab.
Right click on it to select Set Affinity and choose CPU 1 from the list. If you see more than one CPU number there, I still recommend choosing CPU 1.
10. Delete the DLL file
There is a particular DLL file that has caused a lot of problems in division 2. Although several users have reported that deleting the file solves the problem. However, I recommend backing upup of the file before deleting it. The tobii_gameintegration_x64.dll file should appear in the game’s installation folder. C: gamesTom Clancy’s The Division 2tobii_gameintegration_x64.dll The file is related to an anti-cheat system that prevents gamers from cheating in game. So back-up from that file, delete it from the game installation folder and reboot your PC. If that doesn’t solve the problem, move the file back to the game folder.
11. Page file
You can also try changing the Page Files settings on your Windows 10 PC. A page file is virtual memory that acts as the extension of physical RAM. It comes into action when the RAM is overloaded leading to crashing due to desktop errors due to no page space available. To change the Page Files settings on your computer: Step 1: Open Control Panel and click System under System and Maintenance.
Step 2: Click Advanced System Settings which will cause a new pop-upup called System Properties.
Step 3: Now click on Settings under the Advanced tab. This will open performance options.
Step 4: On the Advanced tab, click Change.
This is where you can set up virtual memory. Ideally it should be set to System Managed Size.
After that, restart the computer and try to start the The Division 2 game again.
Game On
It’s frustrating when you’re about to clear a level or overcome an obstacle when the game suddenly crashes on the desktop. You have to start all over again. One of the above solutions should fix this problem once and for all. If you managed to fix The Division 2 crash bug with another one trick, share with us in the comments below. The next up Are you seeing a 100% disk usage error in Task Manager? It is a known bug that can cause your Windows 10 PC to slow down. Click on the link below to learn how to Fix it again.
Fix ‘Division 2 Crashing to Desktop in Windows 10’ Issue: benefits
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