Guide: Fix ‘Instagram Story Highlights Not Loading’ Issue
While Instagram highlights come from stories, they are different from stories in many ways. For example, they don’t disappear after twenty-four hours. And that makes them even more exciting. But unfortunately the highlights feature does not work for many Instagram users. Instagram users either cannot create highlights or they cannot see highlights from an Instagram account. For some users, the archived story portion is grayed out. And as such, it doesn’t allow them to edit or create highlights. Are you facing the same problem? Let’s see how to fix the Instagram highlights not loading issue on Android and iOS. The steps are the same, in case otherwise stated.
1. Restart Phone
If Instagram highlights are not visible to you, then start rebooting your phoneSometimes that is enough to restore the normal functioning of Instagram Stories and Highlights.
2. Enable Save to archive
For Instagram highlights to work properly, a setting known as Save to archive must be enabled. That keeps your stories in your archive. Later, you can add a story from the past to your highlight. If that is not enabled, you will not be able to use Instagram highlights. Follow these steps to check that: Step 1: Launch the Instagram app and go to your profile screen. Tap the three-bar icon at the top. Select settings.
Step 2: Go to Privacy followed by Story.
Step 3: Turn on the switch next to Save to archive.
3. Follow the correct method to create highlights
If you only encounter the problem while creating highlights, make sure to follow the correct method of adding highlights. Check our guide On how to create highlights on Instagram.
4. Check the internet connection
Often the problem is actually with your internet. To begin, reboot your modem. Then turn off your internet ie mobile data and wifi. Then turn them back on. Open the Instagram app and see if highlights work or not.
Second, you should also try to switch to a different network. For example, if you use WiFi, use Instagram with mobile data and vice versa.
5. Turn on Airplane mode
Another way to fix the network-related issues that might be hampering your Instagram highlights is to turn on Airplane mode. Doing this will delete all network connections on your phoneOnce it’s on, wait a minute and then turn it off. Launch the Instagram app and watch the highlights.
6. Update Instagram
If the network fixes mentioned above won’t fix the highlights issue, then you should check the Instagram app. Have you recently updated your Instagram? Or are you postponing one? In either case, you need to open the Play Store (Android) and App Store (Apple) and search for Instagram. If an update is available, you will see the Update buttonTap it to update the app. Pro Tip Not sure when an app will receive updates? Check out our guide On how to keep track of app updates on Android and iPhone.
7. Delete Instagram
If updating Instagram doesn’t help, it’s time to get the app from you phoneDoing this will not delete your Instagram account or anything you posted on Instagram. Only the Instagram app will be removed from you phone To delete Instagram on Android, long tap the Instagram app icon on you home screen or in the app drawer. Tap Delete. Or open the Play Store and search for Instagram. Tap Delete. To uninstall iPhone, long tap on the Instagram icon until it starts to vibrate. Tap the cross icon to delete it. Or go to Settings> General> iPhone Storage> Instagram. Tap the Delete app option.
8. Log out
You can also try to log out of your account on Instagram. Sometimes that also helps in solving the highlight issue. To do this, open the Instagram app and go to your profile screen. Tap the three-bar icon at the top and select Settings.
Tap Log Out. Make sure to remember your Instagram password before logging out. If you are unable to unsubscribe, please get in touch how to delete Instagram remembered accounts.
9. Clear cache and data (Android only)
Because most of the time the problem occurs on Android phones, you can try clearing the cache and data for the Instagram app. Again, your Instagram posts and stories will remain untouched. But all the files in the Instagram folder on your phone is deleted by deleting data. Let’s see how to clear cache and data for Instagram app. Step 1: Open Settings on your phone and go to Apps and notifications.
Step 2: Under All apps, search for Instagram. Tap Storage.
Step 3: Tap Clear cache first. Restart your device. If the problem persists, tap Clear storage or Clear data as available on your phone
Tip Find out how to create beautiful Instagram covers for highlights.
Check VPN
If you are desperate to use or see story highlights, you need to download a VPN. Then connect from another country and see if the highlights work. If you can already access Instagram from a VPN, try turning it off. Perhaps it’s the main reason the stories don’t work. The next up: Once the highlights are back, check out these 9 cool ones tips and tricks to use Instagram highlights in the best way possible from the given link.
Fix ‘Instagram Story Highlights Not Loading’ Issue: benefits
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