Guide: Fix ‘Microsoft Teams Not Loading or Opening’ Issue
Microsoft Teams comes full circle for those who have invested heavily in the Microsoft software services ecosystem. Add to that the fact that Microsoft has decided to discontinue Skype for Business, and you should definitely look for a worthy replacement. That is not the only problem. Other users have complained that Teams does not load or open for them at all. While there’s nothing you can do about the first problem, there are steps you can take to fix the charging problem. The solutions are simple enough to follow. Let’s start.
1. Downtime
As discussed in the first paragraph, servers can be down with so many people around the world, relying on Teams to communicate and collaborate on tasks. But how do you know that?
Instead of taking it to Twitter, you can visit Downdetector to check the working status of the software. It’s a cool site that keeps track of popular apps and services. There is a live fault map with details of the most common faults. You can also view past events. Visit Downdetector
2. Known error codes
Here are some common error codes that will help you understand the problem in more detail. Have you seen any of these error codes on your screen? These errors are easy enough to fix and you don’t need my help here.
3. Try a different platform and connection
Troubleshooting can take time and there is work to be done. Here’s a quick fix. The Microsoft Teams app is available on the web, desktop, and mobileHave you tried a different platform such as Windows, Android or another browser such as Firefox?
Try to sign in to Teams with a different internet connection. If it works then you should check your antivirus and firewall settings. Microsoft has made a handy one guide of URLs and IP address ranges for Microsoft Teams and its other apps. Check them out. Download Microsoft Teams
4. Reboot and try again
Close the app and restart your computer once. Keep everything so you don’t lose important data. It shouldn’t take more than a few minutes, but it is known to help with several common software related bugs. Restart the app and check if Teams is still not loading or opening as it should.
5. Logout
Quite a few users have tagged this to work in one Microsoft thread. Worth trying. If Teams crashes before you can do anything on Windows 10, look for the Teams icon in the system tray. Does it appear and disappear within a second?
That takes a little time and practice, but what you need to do is right-click on that icon and click sign out. That applies to desktop users. If you’re fast enough, you should logout / shutdown, and Teams will load correctly the next time you boot. For those looking for specific information, the error is related to entering DCOM permission (10016) in the event log.
6. Troubleshoot Teams
Press the Windows key + I shortcut to open Settings. Search for Search and fix problems with Windows Store apps in the search box.
From the window that pops up up, click the box for the “Apply repairs automatically” option and select Next.
Then follow the onscreen instructions to fix the Microsoft Teams not resolving issue.
7. Delete and delete cache and other files
The steps depend on the platform on which you are facing the Teams not loading issue. We want to clear the cache and other temporary files. Let’s start with Windows 10. Shut down Teams completely so it doesn’t run in the background or even in the system tray. You can right-click and exit from there or press the keyboard shortcut Ctrl + Shift + Esc to open Task Manager and end the Teams task from there.
Remove the app from the control panel or use a third-party app. Press the Windows key + E shortcut to open File Explorer and past this location in the address bar: % appdata% Microsoft teams
In the window that pops up up, you will find that you have to remove it before restarting Teams. Here are the steps for Android users. Open Settings and go to the app list or manage apps section and search for Teams.
Tap Clear data button at the bottom of the screen and select both options one by one.
Reinstall Microsoft Teams. We did that so that old data and cache won’t cause problems while we do a clean reinstallation. If you are experiencing this problem in Chrome browser, try clearing the browser’s cache. Installing Teams from scratch will get you too up to speed up with the latest version which may contain some performance improvements and major fixes.
8. Reinstall it in the default location
You can skip this solution if Teams loaded fine until it started trading up random. If you installed Teams for the first time and it won’t open or show a white screen, continue. Microsoft says Teams should be installed in the default location, which is: C: usersappData Most users install the Windows operating system on the C drive, where the above folder should be located. If not, reinstall Teams in the correct, default location. Once done, check again if Microsoft Teams is opening / loading or not.
Team Work Rocks
Microsoft Teams is developing into one of the best communication and collaboration apps. It is an improvement over Skype for Business and offers a lot features from even Slack. It makes sense if you are already using Office suite in some capacity. I hope that this guide was able to fix the Teams not loading or opening error on your end. The next up: Do you want to get more out of Teams? Here are 8 of them tips and tricks to use Microsoft Teams as a professional user. Stop wasting time and get more done.
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