Guide: Fix ‘Start Menu on Win­dows 10 Won’t Open’ Issue

Windows Start Menu is a gateway to all the apps and software available on your system. You can pin app shortcuts and have the default Windows apps there too. But what happens if the Start menu on Windows 10 doesn’t open or suddenly stops working? Without further ado, here’s a list of issues and their solutions that are known to fix this problem.

1. Update your Windows 10

Windows 10 works quite well in updating your computer. If you have set the update settings to the default, updates will be installed automatically when you are not running on your computer. Updates bundle many bug fixes and performance improvements. To check for new updates and install them immediately, press Windows Key + I to open Settings and click Update & Security.

The screenshot below shows that there are some updates available for my PC waiting to be installed during my non-working hours.

If you also get a similar list of updates, click Install now, reboot after the updates are installed and check if the Start menu is working again.

2. Start menu troubleshooter

Microsoft is aware of the problem and so they have a special tool to fix it. Download it from the link below and run it. The tool looks for registry errors, corrupted database files and installed apps errors. If it finds anything, you will be notified and asked to follow the on-screen instructions. Download the start menu troubleshooter

3. Complete shutdown

When you turn off your PC, it does not turn off completely. Microsoft has a hidden one feature that will help you perform a full shutdown with the system shutting down all apps and services completely. To do this, press the Ctrl + X keys on your keyboard and then U twice.

You can also use the command prompt to initiate a full shutdown. Search for Command Prompt, right click and click Run as admin. Now type the command below: exit / s / f / t 0

4. Dropbox problem

Several users have reported on Microsoft and Dropbox forums that the Start menu stops working after installing Dropbox on Windows 10. see if it fixes the error.

If the Start menu is working again, you will have to wait for Dropbox to release an update to fix the problem. However, if you want to use Dropbox, there are some other steps to make sure it doesn’t interfere with the start menu. Read them via the link below.

5. Problem with AMD graphics driver

This is another known issue where the failure of the AMD graphics driver causes the Start menu to stop working. If you are using old drivers for the graphics component created by AMD, please update them to the latest. To do this, right-click anywhere on your desktop and select AMD Radeon Settings.

Click Updates at the bottom left, then click Check for updates. If you find one, install it. Check if the Start menu is working again and if not, we have some more solutions.

6. Change the login option

Some of our helpful users suggest that turning off automatic device update will help fix the problem. Press Windows Key + I to open Settings and search for sign-in options.

Uncheck the ‘Use my credentials to complete automatically’ option up my device ‘option.

7. Restart Windows Explorer

Windows Explorer is the service you use to explore your computer, browse files, and so on. Restarting it can fix quite a few issues including the one where Start Menu stopped working. Press Ctrl + Shift + Esc to start Task Manager. Look for Windows Explorer in the Process tab. Once you find it, right click on it and select Restart.

Note that doing this will close all open windows. So save everything before restarting Windows Explorer.

8. Application Identity Service

This particular service is responsible for deciding which Windows apps to run and which ones not. While it usually works flawlessly, you may have to run it once to check if it killed the Start Menu. Press Windows key + R to open the Run prompt and type services.msc before pressing Enter.

Locate Application Identity, right-click on it and select Start.

Now restart your computer and check if this solves the problem.

9. Run SFC and DISM Scan

These two commands can solve so many problems that Microsoft often suggests running them. Both commands instruct Windows to scan deeply for damaged files and repair them automatically. Search for CMD in Windows and right click on it to choose Run as administrator. You can also use the keyboard shortcut Ctrl + X and start from there. If you cannot find the command prompt, start PowerShell as admin (has a blue background).

Type these commands and press Enter after each command. sfc / scannowdism / online / cleanup image / restorehealth

I recommend that you reboot your system before checking if the start menu is functioning normally.

10. Edit the registry

If you still haven’t solved the problem, it’s a bit more serious than we thought. But don’t worry, we have more solutions. We can manually edit the associated registry file to see if that fixes the problem. Press Windows key + R to open the Run prompt and type regedit before pressing Enter.

Zoom in on the following folder structure. HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpnUserService Here you’ll find an entry called Start. Double click on it to open it.

The hexadecimal value here must be 4 and not 2. Change it and click OK. Restart your computer and check the Start menu again.

11. Rogue app

Windows 10 comes with many pre-installed apps designed to make your life easier. It is possible that one of the apps is misbehaving and causing the start menu to fail. That’s a known issue so we’ll have to reinstall the Windows app. There is an easy way to do it. Press Windows Key + X and select PowerShell (Admin) to start it.

Once it opens, type the following command and hit Enter. Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$ ($ _. InstallLocation) AppXManifest.xml”} You will see a lot of movement on the screen with many processes running. Don’t worry, it’s all expected, even if you see text in a red font that may look like warnings. Once things calm down, restart your computer and check again.

Start the menu

The start menu is like a window that gives you quick access to programs and apps at any time. We hope one of the above solutions works for you. If you found another way to fix the error, let us know in the comments below. The next up: Is Your Windows 10 PC Lagging While Playing Games? Full screen optimization is the culprit. Here is how to shut it down.

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