Guide: Fix ‘WhatsApp Web Not Downloading Files’ Issue
WhatsApp Web comes with everything important features available in the mobile apps, including the ability to download files. Be it images, videos, documents such as PDF and even audio files, they are all easy to download. But sometimes when we try to download one of these files, WhatsApp Web does not download files. You don’t see the download button, or by pressing it button does not evoke a response. Downloading the same files on it mobile device works fine. The problem only occurs on the PC. So what does a person do in such a situation? Do not you worry. Here you will find the 7 best tips to solve the problem of downloading media files on WhatsApp Web. Let’s take a look at them.
1. Restart the browser and the PC
We have to start with the basic solution first, and one of them is to restart the browser. Close and reopen the browser. Then try to download the files. If that doesn’t fix the problem then restart your PC too.
2. Check the network connection
Make sure the internet is working properly on the computer. Try opening a new page in the browser. If the website does not load, there is a network problem. Restart your modem.
3. Check Date and Time
You also need to verify the date and time on your PC. Make sure they are set correctly. To do this in Windows, right-click on time in the taskbar and select Adjust date / time.
Then turn on the switch for Set time automatically and Set time zone automatically. Use the Sync Now feature button to synchronize the time.
4. Reconnect to WhatsApp Web
Also try to log in to WhatsApp Web again. To do this, you must first log out. To do this, open WhatsApp Web and click on the three-dot icon above the chat list. Select Log Out. After you log out, you will be prompted to rescan the QR code. Then try to download files.
5. Turn off Ad Blockers
Are you using an adblocker in your browser? Try to disable it. If disabling the ad blocker solves the problem, this is your culprit. However, you don’t have to turn it off for all web pages. Please check your ad blocking settings and whitelist web.whatsapp.com in it.
6. Clear browser cache and cookies
Often times, clearing your browser cache and cookies can fix the problem. Doing so will not delete your downloaded files or browsing data. It will only erase temporary files. We will tell you here the steps to clear cache in Google Chrome browser. Step 1: Open Google Chrome and click the three-dot icon at the top. Then select Settings.
Step 2: Scroll down and click on Advanced. Then click on Clear browsing data.
Step 3: Select the check box next to “Cookies and other site data” and “Cached images and files”. Then click Clear data button
Step 4: Close your browser and log in to WhatsApp again.
7. Download media files from WhatsApp Web properly
If none of the aforementioned methods work, make sure to download the files correctly.
How to Download photos and videos from WhatsApp Web
To download any type of photo like JPG, PNG, etc. from WhatsApp Web, open the chat in WhatsApp Web from which you want to download the image. You will notice that the image is already available without clicking it buttonHowever, it has not been downloaded yet. Click on the image to view it. Then click on the download icon at the top.
Alternatively, you can also right-click on the image and use the ‘Save Image As’ option. The Save As dialog box opens. Click Save to download the image. Note: By default, all downloaded files from WhatsApp Web are available in the Downloads folder on your PC. The steps are the same for videos too. The only difference is that you have to wait a while to click on the download buttonInitially it was button is grayed out. Let the video load to it button functional.
How to Download pdf and other documents from WhatsApp Web
Downloading PDF or other documents from WhatsApp Web is easy. Just click once on the PDF file. It opens the Save As dialog box. Choose the download location and click Save button
How to Download audio from WhatsApp Web
To do this, first click on the down arrow on the left side of the audio clip. It changes to the play icon. Then move your mouse over the audio clip and press the small down arrow. Select Download from the menu.
Bonus Tip How to Download multiple photos from WhatsApp Web
You cannot select multiple images in WhatsApp Web. You must use a Chrome extension to download multiple photos from WhatsApp Web. The Chrome extension we recommend is Image Downloader. It will also help you download multiple images from websites such as Pinterest. Install Image Downloader After the extension is added to Chrome, open the chat in WhatsApp Web with multiple images. Then click on the Image Downloader extension in the top bar. It shows all the images available in the chat. Select the images you want to download by clicking on them. Then click Download button
A warning message will appear. Select No. This will download all images at once. If you click Yes, you will be prompted to select the download location for each photo.
Fix WhatsApp woes
We hope the above solutions would have fixed the media files especially with the ‘images and videos not downloading’ issue on WhatsApp Web. If the problem persists, download the WhatsApp application for Windows and Mac. With the special app you can download files without any problems. The next up: Shortcuts are useful. Why not use them for WhatsApp too? Check out these 15 shortcuts for WhatsApp Web.
Fix ‘WhatsApp Web Not Downloading Files’ Issue: benefits
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