Guide: Fix ‘Win­dows 10 Not Tak­ing Screenshots’ Issue

Many of us take screenshots on our computers, but users report that photos are not saved when users take a screenshot. For some, this is a minor issue, while others struggle with the print screen not working on Windows 10. Before Windows 7, you had to rely on third-party software to take screenshots, and with Windows 8 and Windows 10, Microsoft decided to change a few things. Now you can take screenshots by pressing Windows key + PrintScreen. This should save your screenshot in the Screenshots folder in the picture library, but for some reason this doesn’t always work. Of course, if the images haven’t been saved, you can always start Paint or another image editor and hit Ctrl + V to paste your screenshot in and save the image that way, but in most cases that’s just an annoying solution . So what can you do if images are not saved when you take a screenshot?

Close disruptive apps

You need to check if any of the apps running in the background is interfering with the screenshot featureYou can open Task Manager and close apps one by one to find out the culprit. Cloud storage apps such as Dropbox, OneDrive and the Windows Snipping Tool are usually responsible for this malfunction. Some users have also reported that closing some third-party snipping tools and photo editing apps helped restore their PC’s screenshot functionality. After closing these apps, try to take a screenshot and check if it works.

Change OneDrive settings

By default, screenshots on a Windows computer should be stored in a special subfolder in the Pictures folder / section of the file explorer. If your screenshots don’t appear in the correct folder, it could be because: One app that causes your screenshots to be saved elsewhere (other than the Screenshots folder) is OneDrive. Sometimes screenshots you take are automatically saved to the OneDrive folder. If you’re taking screenshots on your PC but it doesn’t seem like you can find them, check your OneDrive settings. That will open a new OneDrive settings window. Now take screenshots and check if they are visible in the default screenshots folder of your PC.

Update keyboard driver

You may have trouble using keyboard shortcuts to take screenshots if your PC’s keyboard driver is faulty, incompatible with your device’s operating system, or if the drivers are outdated. Try updating your keyboard driver and check if your PC’s screenshot functionality has been restored. That will prompt Device Manager to search your computer and the Internet for an updated version of your keyboard driver. It may take a few seconds or minutes depending on your internet connection. If there is an update for your keyboard driver, follow the installation prompt to install it on your PC. If you have the latest driver installed on your device and are unable to take screenshots, proceed to the next troubleshooting option below.

Update Windows OS

Some users with old versions of the Windows operating system on their computers were able to get their PC to take screenshots again by updating their device’s operating system. If you are facing the same problem then you need to make sure that your computer’s operating system is up-to date. To do this, start the Windows Settings> Update & Security> Windows Update> Check for Updates menu.

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