How to Fix ‘There was a problem resetting your PC’ Error Message – Guide

As the error itself suggests, your PC will remain in the same state and restart will not be performed. In worst-case scenarios, your computer can get stuck in a restart loop, making it impossible for your system to boot properly. Whenever something goes wrong during startup, Windows first runs the Automatic Repair Wizard and fixes the problems automatically. And if it fails, you need to update or reset the machine. This can occur when trying to restore Windows 10 to its default state. Microsoft has also noticed this known bug. And they provided the following 4 conditions under which Windows 10 reset may fail. If unfortunately you are also facing this error then proceed with the step by step fixes to fix the error. Your PC came with Windows 10 pre-installed and it was not an upgrade from Windows 7 or Windows 8.1. PC manufacturer enabled “Compression to reduce disk space required for pre-installed applications” feature on Windows 10. You have booted PC from USB recovery drive and “Troubleshoot” > “Reset this PC” > “Remove All” selected. Windows 10 is by far a huge improvement over its predecessors in terms of various metrics like security, UI, speed, apps, and more. However, Windows 10 errors and security issues can still interrupt your work. In its defense, Microsoft is releasing new updates to take care of this.

How to Fix ‘There was a problem resetting your PC’ error message

Use System File Checker

The System File Checker scan is the first method you can use to try to fix the reset issue. System File Checker is a free tool created by Microsft to help you find and recover corrupted files in Windows 10. It is a standard Windows troubleshooting utility. You need to run System File Checker via the sfc /scan command from the Windows command prompt. Follow the steps below to open the command prompt and get started:

Return to a stable system with a system restore point

If you are still getting the message “There was a problem resetting your PC. No changes were made.” error, then you can try to resolve it with a system restore. System Restore is another Windows tool designed to repair damaged software and files. It works by taking a “snapshot” of your Windows files and system files. It can take your system back to a healthy state after any file corruption. In others words, System Restore takes your PC (and its files and settings) to an earlier point in time when everything was working and fixes various types of errors in the process. Here are the methods you need to follow to do just that:

Disable REAgentC.exe

If you are still unable to reset Windows 10, try this method. You will have to use Command Prompt again for this. By disabling REAgentC.exe, you can fix Windows 10 “There was a problem resetting your PC” error. REAgentC.exe is an executable file on Windows that can be used to configure the Windows Recovery Environment (WinRE)—a collection of tools that can be used to resolve common Windows problems. When your system crashes during normal boot up, it will try to resort to the Windows Recovery Environment. Temporarily disabling can help reset your computer. To get started, open the command prompt as an administrator again as shown in the first method. Now run these commands from the command line as shown in the images:

Rename the System and Software Registry Hive

To do this, run the command prompt as an administrator one more time. At the command prompt, type the following commands:

Run Startup Repair

If none of these methods have worked so far and you have not been able to reset Windows 10 so far, the last solution we have left is to use Windows Startup Repair feature. To perform this repair, you will need to have a bootable DVD or USB drive with the Windows 10 installer. If you have that ready, use the steps below:

Final note

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