How to Fix ‘Windows 11 Update/Download Stuck Issue’ – Guide

Windows 11 is the latest major version of Windows NT operating system developed by Microsoft, announced on June 24, 2021 and is the successor to Windows 10, released in 2015. Windows 11 was released to the public on October 5, 2021 , as a free update via Windows Update and Windows 11 Installation Assistant on eligible devices running Windows 10.

Install Windows 11 through Windows Update

Since Windows 11 has improved a lot in user experience and also added a lot of powerful new features, you may want to install Windows 11 to explore this new operating system on your own. If your device is running Windows 10, we recommend upgrading to Windows 11 via Windows Update. To verify that Windows 11 is ready for your device, select Start > Settings > Update & Security > Windows Update > Check for updates. If the free update is not available now, please wait for a period of time.

An error occurs: Windows 11 update stuck

When installing Windows 11 from Windows Update, some users find Windows 11 download stuck. How does Windows 11 update crash? It is possible that updates are being downloaded in the background, but the percentage marker freezes due to slow internet connection speed or power interruptions. Also, incompatible drivers, such as drivers for conexant audio devices, can crash the installation of Windows 11. How to overcome this problem? Please move on to the next part.

How to fix windows 11 update stuck at 0%, 61%, 99%, 100%

When Windows 11 update crashes, you can try the four methods offered below to fix it:

Leave your computer finishing the Windows 11 update

As mentioned above, internet or power outages can cause the Windows 11 update to get stuck. Therefore, you can keep your computer plugged in and leave it unused for hours for the installation process to complete.

Run the Windows Update Troubleshooter

There are likely to be issues with Windows Update, so please run the Windows Update troubleshooter before proceeding with other methods.

Check the SoftwareDistribution folder and restart Windows Update

If you are not sure if the update process is still in progress, go to C:WindowsSoftwareDistribution to check. The SoftwareDistribution folder stores all temporary files and data needed for the upgrade. Once in the folder, right-click on the blank space and select Properties. Then constantly check the folder size to see whether new files are being added or not. If the size remains the same, you can restart the Windows 11 update with the following steps:

Disable Windows Update and Background Intelligent Transfer Service

Delete the update files in the SoftwareDistribution folder

Activate services again

Now try updating Windows 11 again to see if the issue still exists.

Uninstall a Connexant Audio Device in Device Manager

Some users reported that they fixed the Windows 11 update crash issue by uninstalling a conexant audio device. Let’s see how this works.

Disable automatic driver downloads

Uninstall a Connexant Audio Device in Device Manager

Final note

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